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Customer Service

Contact

Monday - Friday: 09.00-17.00 (UTC+1)


English and Swedish speaking customer service: +46840880902
Service clients francophone: +33186651100
Deutschsprachigen Kundenservice: +493030806000

FAQs

How can I track my order?
You will receive an email with a tracking link as soon as your order leaves our warehouse. Just double check to make sure it didn't land in your Junk folder, as emails sometimes end up there by accident.
Can I cancel my order?
If you wish to cancel your order before it leaves our warehouse, please call us immediately at +46840880902. However, we can't guarantee that we'll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers' way quickly. If you placed your order during the weekend or after business hours, please send us an email.
How do I return my order?
Please note that the return must be sent back to Sweden.

Have you ordered from the U.S? Please contact us "Here" to registrate a return ($ 4,99).

Register your return via the link below. After registration you will receive an email containing instructions and address details. You are responsible for postage and shipping costs. Your return package must be well-protected.Create a return
I didn't receive an order confirmation.
If you submitted an order with us, but didn't receive an order confirmation, it's possible that your email address was entered incorrectly. Get in touch with us at info@desenio.com to see if we have received an order in your name. We're happy to fix the email address on file and send you the order confirmation. In other cases, the order may not have gone through, so just get in touch before placing a new order to avoid a duplicate order.
Can I order posters with my own dimensions or designs?
Posters are only available in the dimensions shown on the website. Unfortunately, we do not print customers’ own designs.


CONTACT US:

Monday - Friday: 09.00-17.00 (UTC+1)

English and Swedish speaking customer service: +46840880902
Service clients francophone: +33186651100
Deutschsprachigen Kundenservice: +493030806000

This is what our customers say

9.2
Based on 14585 omdömen. See some of the reviews here.
Snabbt och snyggt Snabb leverans och väl emballerat. Tavlorna på plats och det blev så snyggt!! 24 Oct Ann-Sofi Hallström
Nöjd Alltid lika nöjd när jag handlar hos er. Snabb leverans o varor som motsvarar förväntningarna. 23 Oct Hanne Sotterman
Bra priser Bra priser, brett utbud och snabb leverans- inga konstigheter alls:) 23 Oct CLARA
snabb leverans snabb leverans 22 Oct ubbe ekstrand

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