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Customer Service

Contact

Monday - Friday: 09.00-17.00 (UTC+1)


English and Swedish speaking customer service: +46840880902
Service clients francophone: +33186651100
Deutschsprachigen Kundenservice: +493030806000

Returns

Can I return my order?
When placing an order with Desenio.com, you are always covered by our 365-day return policy. This means that you have the right to cancel your purchase by contacting Desenio within 365 days of you or your delivery service taking delivery of your order.

Have you ordered from the U.S? Please contact us "Here" to registrate a return ($ 4,99).
How do I return my order?
Please note that the return must be sent back to Sweden.

Have you ordered from the U.S? Please contact us "Here" to registrate a return ($ 4,99).

Register your return via the link below. After registration you will receive an email containing instructions and address details. You are responsible for postage and shipping costs. Your return package must be well-protected.Create a return
Is there a fee for returns?
Yes, the customer pays for the return.

Have you ordered from the U.S? Please contact us "Here" to registrate a return ($ 4,99).

This is what our customers say

9.2
Based on 15215 omdömen. See some of the reviews here.
Nöjd kund! Fantastisk kundservice och snabb leverans! Otroligt fina produkter, hur nöjd som helst! Tack Desenio! 15 Dec Maria Linnéa
Supernöjd! Supernöjd!! Snabb leverans. 15 Dec Suzann E. R.
Så fina posters Så fina posters, jag är så himla nöjd med mina och jag har beställt flera styckna och snabb leverans. 14 Dec Hanna Spjut
Snabb leverans! Snabb leverans! 14 Dec Eva Willer

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